Privacy Policy

Last updated: February 7, 2026

At VoiceTour we respect your privacy and are committed to protecting your personal data. This policy explains what data we collect, how we use it and what your rights are.

1. Data controller

The data controller is VoiceTour. For any privacy-related queries, you can contact us at [email protected].

2. Data we collect

We collect the following data:

Email address: to create your account and authenticate you.
Name (optional): if you choose to add it to your profile.
Tour content: the texts and scripts you write for your routes.
Technical data: IP address, browser type, device and operating system, for security and service improvement purposes.

3. Purpose of processing

We use your data to:

Manage your account and authentication.
Generate audio from the texts you write.
Improve the service and fix bugs.
Communicate with you about service changes (never commercial spam without your consent).

4. Legal basis

Processing is based on:

Performance of a contract: we need your data to provide the service.
Legitimate interest: for security and service improvement.
Consent: for optional commercial communications.

5. Data sharing

We do not sell your data to third parties. We only share data with:

Cloudflare: hosting infrastructure and content delivery network.
AI providers: for audio and text generation (data is processed anonymously).

6. Data retention

We retain your data as long as your account is active. If you delete your account, we will erase your personal data within a maximum of 30 days, unless legally required to keep it.

7. Your rights

You have the right to:

Access your personal data.
Rectify incorrect data.
Request erasure of your data.
Object to data processing.
Request data portability.

To exercise any of these rights, write to us at [email protected].

8. Security

We use encryption in transit (HTTPS) and at rest to protect your data. Access to data is restricted to authorized personnel.

9. Changes to this policy

We may update this policy occasionally. We will notify you of significant changes via the email associated with your account.

10. Contact

If you have questions about this policy, contact us at [email protected].